Corporate Writing

I worked for five years as the Director of Digital Communications at Time Warner Cable, where I developed the company's blog.

I also worked as its managing editor and chief content creator, writing blog posts, infographics, and video that contributed to an overall corporate narrative. I also wrote product launch posts, crisis communications, and more.

The links below will show you some samples of my work.

Subterranean Fires and Melted Fiber-Optics: What A Large Outage Looks Like

I wrote the post copy, took photos, and conducted interviews for this piece.

How Data Travels Along a “Wireless” Network: With Infographic

Full-sized infographic here

I wrote this post, as well as researched, wrote, and produced the infographic, translating between engineers and graphic artists.

Head End: How Cable Gets to Your House From Space

Time Warner Cable engineer Larry Pestana takes you on a behind-the-scenes tour of Time Warner Cable's head end in New York City. Watch and learn how signals travel from space, through a head end in New York City, and to a cable modem that delivers cable tv and internet to your home.

I directed/produced the embedded video above, as well as conducting all interviews and writing the copy for the linked blog post.

Heavy Demand Crashed Our iPad App Last Night

Time Warner Cable launched its TWCTV app in March, 2011. It crashed under unprecedented heavy demand. I wrote this post to reassure customers and address known issues, rapidly clearing it with legal, the tech dev team responsible for the product and ultimately the CEO before publishing.